1. Information We Collect & Legal Bases
We process your personal information under different legal bases depending on how you interact with our platform (UGCDecks):
- Account & Profile Information: Personally identifiable information, such as your full name, email address, and professional details.
Legal Basis: Performance of a Contract to instantiate, provision, and maintain your account profile. - Portfolio Content & Performance Metrics: Media assets (videos, images), textual descriptions, connected social media handles, and self-reported performance analytics that you choose to upload.
Legal Basis: Performance of a Contract to fulfill our core product delivery—compiling your live creator portfolios. - Automated Usage, Telemetry & Device Data: Information our servers log automatically, including IP addresses, unique device identifiers, operating systems, browser types, and platform interactions.
Legal Basis: Our Legitimate Interests to secure, optimize, monitor, and troubleshoot platform diagnostics.
2. How We Use Your Information
We collect and process your information for explicit, predetermined commercial operations:
- Provisioning, maintaining, and protecting your UGCDecks profile.
- Compiling dynamic, link-accessible media kits tailored to showcase metrics to brands.
- Answering customer care inquiries, processing bug logs, and issuing technical service alerts.
- Running product optimizations, conducting internal telemetry, and mitigating security threats.
3. Cookies & Tracking Technologies
We use cookies, local storage, and similar web beacons to enhance your user sessions and preserve authorization cookies.
Essential cookies are strictly necessary to authenticate your log-ins and preserve state. You can control or deny non-essential analytical cookies via your native browser preference menus, though certain interactive administrative functions may break without them.
4. Data Sharing & Third-Party Vendors
UGCDecks explicitly does not sell, rent, monetize, or trade your identifiable personal data. Your data is only shared with third parties under these explicit parameters:
Public Portfolio Display: By core product design, any creator metadata, contact forms, or performance metrics configured as "public" will be openly discoverable on the internet by any brand partner or consumer holding your public portfolio URL.
Subprocessors & Service Vendors: We transmit structured subsets of data to third-party subprocessors under strict Data Processing Addendums (DPAs). These vendors include our cloud infrastructure providers, database architectures, analytics collectors, and transactional email distribution tools.
5. Data Retention Schedules
We retain account details and portfolio materials for as long as your creator profile remains active.
Upon a formal request for profile termination, we initiate secure script execution to completely erase your personal data fields, assets, and unlinked logs within 30 days, except where record keeping is mandated by statutory financial obligations or regulatory compliance requirements.
6. Your Global Rights (GDPR & CCPA/CPRA)
Depending on your legal jurisdiction (including the European Union or jurisdictions like California, USA), you possess statutory baseline controls regarding your personal record footprint:
- Right to Know/Access: Obtain an organized itemization of the exact personal information datasets we hold about your identity.
- Right to Rectification: Edit or modify inaccurate platform details directly via your primary settings dashboard.
- Right to Deletion/Erasure ("Right to be Forgotten"): Demand the complete deletion of personal indicators across our servers.
- Right to Data Portability: Receive a clean, machine-readable digital file export containing your uploaded portfolio assets.
- Right to Opt-Out / Non-Discrimination: We do not sell your data. You have the right to direct us not to sell or share your info, and we will never discriminate against you (such as denying service) for exercising your privacy options.
To execute any of these global data rights safely, please file a verified application containing your account details directly to our compliance inbox at [email protected].